Import duties taxes and charges are not included in the item price or shipping cost.
If some charges occur, it is the buyer's responsibility since it is beyond our control.
Please check with your country's customs office to determine.
[Customs Clearance Issues Return]
If customers refuse a package due to customs issues, including refusal to pay customs tax or duties, failure to provide any kind of documents requested by recipient's country , or other related issues,
we will not be responsible for shipping cost refund (original shipping cost + return shipping cost ) .
Additional charges for import clearance must be fulfilled by the recipient; No control over these charges .
The original shipping cost is higher than the shipping cost announced by shipping policy .
click here to view more info : https://jolse.com/board/notice/1/
[No Shipping cost Refund for the customs problems]
Customers are fully responsible for any of customs related issues
- Customs Taxes, service fee, administration fee, warehousing fee etc.
- Please note that original shipping cost & return shipping fee might be bigger than your original payment amount ,
in that case there would be no refund for the returned package.